Working with Legal Professionals

Yes. We understand that support is sometimes needed before a formal case management arrangement is in place. Our team can discuss immediate care requirements and, where appropriate, help signpost legal professionals to specialist services available across the wider Active Care Group, including case management and rehabilitation pathways.

Mobilisation timescales vary depending on the complexity of the package and the specialist skills required. Following referral, our team works closely with the solicitor, case manager and wider MDT to assess requirements, develop a mobilisation plan and begin recruitment, training and package implementation as efficiently as possible.

Yes. We have experience supporting clients through a variety of funding arrangements, including interim funding solutions and care packages established before the conclusion of litigation.

We understand that support is often needed long before a claim reaches settlement and can work collaboratively with the wider team to identify practical solutions.

Yes. Where possible, we recruit dedicated care teams around the individual's needs, goals and lifestyle. This helps create stronger team stability, improved continuity and more personalised support.

Yes. As a provider registered for both Personal Care and Treatment of Disease, Disorder or Injury (TDDI), many of the individuals we support have high levels of complexity. This includes respiratory needs, PEG feeding requirements, neurological conditions and complex physical disabilities.

Where appropriate, our clinically-led approach can enable individuals to remain in their own homes and communities while receiving the specialist support they require. Every package is assessed on an individual basis and designed around the person's needs, goals and circumstances.

Yes. We regularly work alongside solicitors, case managers and rehabilitation professionals to establish support following an Immediate Needs Assessment or early rehabilitation intervention. Whether a client requires short-term support following discharge or a longer-term package of care, we can help develop a solution that reflects their immediate requirements while remaining flexible as needs evolve.

Sustainability is a key consideration in long-term care planning. Our approach combines dedicated recruitment, ongoing training, clinical oversight, regular reviews and proactive package management to help maintain continuity and reduce the risk of care package breakdown.

We work collaboratively with legal professionals, case managers, families and wider multidisciplinary teams to address challenges early and support long-term stability.

Yes. We regularly work alongside deputyship teams, trustees and other professional representatives responsible for managing an individual's affairs.

Our teams understand the importance of clear communication, accountability and transparency, helping provide reassurance that care is being delivered safely, effectively and in line with agreed objectives.

All care packages are supported by clinical oversight, regular reviews and structured quality assurance processes. We also utilise digital care planning and reporting systems that provide real-time visibility of care delivery, helping identify issues proactively and ensuring care remains aligned with agreed outcomes.

Many clients experience changing needs over time, whether due to rehabilitation progress, evolving health conditions or changing personal circumstances. Support should evolve alongside the individual.

As such, care plans are reviewed regularly by qualified healthcare professionals and, as a minimum, undergo formal review every six months. Additional reviews are completed whenever there is a significant change in needs, health, circumstances, risks or desired outcomes. This helps ensure support remains current, effective and aligned with the individual's goals.

Yes. We understand the importance of accurate and timely information when reviewing care packages. Our care planning, reporting and governance processes provide a clear record of care delivery, support needs, outcomes and any significant changes in circumstances.

This can help support package reviews, funding reviews and wider discussions regarding ongoing care requirements.

Many home care providers are designed to deliver routine domiciliary care. Active Assistance specialises in supporting individuals with complex injuries, disabilities and clinical needs.

Our dual registration for Personal Care and Treatment of Disease, Disorder or Injury (TDDI), dedicated recruitment model, clinical oversight, rehabilitation partnerships and position within Active Care Group allow us to deliver and manage highly personalised care packages that can evolve alongside the individual's needs and long-term goals.

Once a referral is received, a member of our team will review the information provided and discuss the individual's circumstances, care requirements and desired outcomes.

Where appropriate, we can undertake an assessment, develop a proposed care solution and begin planning recruitment, training and mobilisation of the package. Throughout the process, we maintain close communication with all relevant stakeholders to ensure support is aligned with the client's needs.

We have experience supporting a range of funding routes, including:

• Personal injury settlements
• Clinical negligence settlements
• Deputyship-managed funds
• Trust-managed funds
• Direct Payments
• Personal Health Budgets
• NHS Continuing Healthcare
• Local authority funding
• Private funding arrangements

Our team can work collaboratively with legal professionals, case managers and families to identify the most appropriate funding pathway.