What areas in the North West do you cover?

We provide care across the North West, supporting people in the region's cities, towns, and rural communities. This includes: Home care in Cheshire, including Alderley Edge, Wilmslow, Prestbury, Knutsford and Chester Home care in Greater Manchester, including Didsbury, Altrincham, Hale and Bowdon, Didsbury, Stockport villages like Bramhall and Marple, and Saddlesworth Home care in Merseyside and the Wirral, including Formby, Southport, Heswall and West Kirby Home care in Lancashire, including Bury, Lytham St Annes, Clitheroe and the Ribble Valley Home care in Cumbria and the Lake District, including Windermere, Kendal, Keswick and Cockermouth

Home Care in the North West

Name: North West
Address: Unit 13, Brenton Business Complex, Bond Street, Bury, BL9 7BE, GB
Telephone: 0333 091 5901

Supporting recovery, independence, and quality of life through specialist, clinically-led care.

Over 25 years' specialist experience
Clinically-led care with nurse oversight
Seamless pathway from rehabilitation to home

Speak to a specialist today: 0333 091 5901 Make an enquiry

Registered location: North West
Address: Unit 13, Brenton Business Complex, Bond Street, Bury BL9 7BE
Telephone: 0333 091 5901

Specialist Home Care in the North West

The North West has plenty of home care providers, particularly around Manchester and Liverpool. But if someone has complex health conditions, standard domiciliary care often isn’t enough. Finding quality care professionals with clinical expertise can be extremely challenging, particularly in more rural areas such as the Ribble Valley or the Lake District.

At Active Assistance, we specialise in supporting individuals with complex needs in their own homes. Our focus goes beyond delivering care safely. We help each person maintain their independence, rebuild confidence, and live as fully as possible in their own surroundings.

From Cheshire villages such as Alderley Edge, Wilmslow and Prestbury to coastal towns like Formby and Lytham St Annes, we support people in a wide range of settings - from city apartments to suburban homes and rural properties.

Complex and Specialist Care at Home

Our expertise lies in supporting individuals with complex, long-term and high-dependency needs - delivering care that goes beyond standard home care services.

We regularly support people living with:

Brain and spinal cord injuries, including acquired and traumatic brain injury
Neurological and neurodegenerative conditions, such as Parkinson’s disease, multiple sclerosis and MND
Respiratory and ventilation needs, including tracheostomy and assisted ventilation
Complex physical disabilities requiring ongoing clinical input
Learning disabilities and associated health needs

We also support individuals in situations where care needs are evolving or more intensive, including:

Transitioning home following hospital discharge or rehabilitation
Continuing rehabilitation within the home environment
Requiring 24-hour or live-in care
Managing cognitive or behavioural changes

Each care package is designed to support both clinical and day-to-day needs, helping individuals live as independently and confidently as possible at home

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Supporting Individuals Across the North West

With the right support in place, home can become a place of progress and stability.

We have supported individuals across the North West to rebuild their independence following life-changing conditions - from returning home after prolonged hospital stays to re-establishing everyday routines and reconnecting with their communities.

They have made such a difference to our lives – we are very grateful that she is so well supported.

– Family member of Active Assistance client

National Expertise, Delivered Locally

As part of Active Care Group, we offer the strength and experience of a large organisation, combined with a responsive, local approach.

Our regional teams ensure that care in the North West is delivered by people who understand the local area, while benefiting from the resources, clinical governance and expertise of the wider organisation.

A woman is sat at a table with her support worker, who is pointing to some paperwork on the table. They are both looking at the paperwork. The woman has a pink long-sleeved t-shirt and short dark and grey hair. Her support worker is a black woman with chin length curly hair, wearing a khaki long-sleeve t shirt and an Active Care Group lanyard.

How to Arrange Care in the North West

Arranging care doesn’t have to be complicated. Our team will guide you through each step of the process:

1
Contact Our Team
Tell us about your situation, needs and goals.
2
Receive a Personalised Assessment
We'll work with you to understand the support required and recommend the most appropriate solution.
3
Begin Your Care Journey
Once a care plan is agreed, we'll put the right support in place and continue to review it as needs evolve.

Start with a conversation

Frequently Asked Questions

In many cases, care can be arranged quickly, particularly following a hospital discharge or urgent change in circumstances. Timing will depend on the level of support required, but our team will always aim to put care in place as efficiently as possible.

Costs vary depending on the level of support required. Visiting care is typically charged hourly, while live-in care is priced weekly. We can provide guidance based on your individual needs.

We provide care across the North West, supporting people in the region's cities, towns, and rural communities.

This includes:

Home care in Cheshire, including Alderley Edge, Wilmslow, Prestbury, Knutsford and Chester
Home care in Greater Manchester, including Didsbury, Altrincham, Hale and Bowdon, Didsbury, Stockport villages like Bramhall and Marple, and Saddlesworth
Home care in Merseyside and the Wirral, including Formby, Southport, Heswall and West Kirby
Home care in Lancashire, including Bury, Lytham St Annes, Clitheroe and the Ribble Valley
Home care in Cumbria and the Lake District, including Windermere, Kendal, Keswick and Cockermouth

Yes. Active Assistance specialise in supporting individuals whose needs go beyond standard home care, including those requiring ongoing clinical input, coordinated care packages, or specialist expertise.

This can include situations where care involves multiple elements - such as managing physical health needs alongside cognitive or behavioural changes, or supporting individuals whose needs are evolving following illness, injury or treatment.

Our role is to bring these elements together into a single, well-structured care plan - ensuring support is consistent, safe, and able to adapt over time. Where appropriate, we also work alongside other professionals involved in the individual’s care to maintain a joined-up approach.

Yes. Live-in care is available across the North West, from Cheshire and Greater Manchester to the Ribble Valley and the Lake District. A dedicated carer lives in the home and provides around-the-clock support, with clinical oversight from our nursing team.

Yes. Our services are regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England.

This means our care is regularly assessed against national standards for safety, quality and effectiveness. It also provides reassurance that our teams follow established clinical and governance frameworks when delivering care in the home.

For families, CQC regulation offers an additional level of confidence, particularly when arranging care in more complex or high-dependency situations.

Your first conversation doesn't need to be a commitment to care.

We will take time to understand your situation, answer any initial questions and discuss the support you may need. From there, we can arrange an assessment and recommend a care plan tailored to the individual.

For many families, that initial conversation provides valuable clarity and reassurance at a time when there can be a lot of uncertainty.

Funding arrangements vary depending on individual circumstances.

Care may be funded privately, through an insurance or personal injury settlement, or via NHS or local authority funding pathways. Our team can talk you through the options available and help you understand what may be appropriate in your situation.