Home Care in Wales

In many cases, care can be arranged quickly, particularly following a hospital discharge or urgent change in circumstances. Timing will depend on the level of support required, but our team will always aim to put care in place as efficiently as possible.

Costs vary depending on the level of support required. Visiting care is typically charged hourly, while live-in care is priced weekly. We can provide guidance based on the individual’s needs. 

We provide care across Wales, supporting people in the country's cities, towns and rural communities. 

This includes: 

• Home care in Cardiff, including Llandaff, Pontcanna and Lisvane 
• Home care in the Vale of Glamorgan, including Penarth and Cowbridge 
• Home care in Monmouthshire, including Abergavenny, Monmouth, Usk and Chepstow 
• Home care in Newport and South East Wales 
• Home care in Swansea and Gower, including Mumbles 
• Home care in Carmarthenshire and Pembrokeshire, including Tenby and Saundersfoot 
• Home care in Powys, including Brecon, Crickhowell and Hay-on-Wye 
• Home care in North Wales, including Llandudno, Conwy and Anglesey 

Yes. Active Assistance specialise in supporting individuals whose needs go beyond standard home care, including those requiring ongoing clinical input, coordinated care packages, or specialist expertise.

This can include situations where care involves multiple elements - such as managing physical health needs alongside cognitive or behavioural changes, or supporting individuals whose needs are evolving following illness, injury or treatment.

Our role is to bring these elements together into a single, well-structured care plan - ensuring support is consistent, safe, and able to adapt over time. Where appropriate, we also work alongside other professionals involved in the individual’s care to maintain a joined-up approach.

Yes. Live-in care is available across Wales, including rural Powys, Pembrokeshire and North Wales, where it can be the most dependable way to secure continuous support. A dedicated carer lives in the home and provides around-the-clock support, with clinical oversight from our nursing team.

Yes. Our services in Wales are regulated by Care Inspectorate Wales (CIW), the independent regulator of social care and childcare in Wales. 

CIW inspects services under the Regulation and Inspection of Social Care (Wales) Act 2016, checking that care is safe, effective and focused on the wellbeing of the people receiving it. Care workers delivering care at home in Wales are also registered with Social Care Wales, the workforce regulator. 

For families, this offers an additional level of confidence, particularly when arranging care for complex or high-dependency needs. 

Your first conversation doesn't need to be a commitment to care.

We will take time to understand your situation, answer any initial questions and discuss the support you may need. From there, we can arrange an assessment and recommend a care plan tailored to the individual.

For many families, that initial conversation provides valuable clarity and reassurance at a time when there can be a lot of uncertainty.

Funding arrangements vary depending on individual circumstances.

Care may be funded privately, through an insurance or personal injury settlement, or via NHS and local authority funding pathways in Wales. This can include funding from Local Health Boards, direct payments, joint funding arrangements or other forms of statutory support.

Our team can help you understand the options available, explain how the process works and discuss the most appropriate funding route for your situation.