Mental Health Support at Home

Supporting people with mental health conditions to live independently, maintain stability, and rebuild confidence in everyday life.

Over 25 years’ specialist experience
Care in the home tailored to the individual
Focused on independence, recovery and quality of life

Speak to a specialist today: 0333 091 5901 Make an enquiry

Living with a Mental Health Condition

Living with a mental health condition can affect many aspects of day-to-day life, from managing routines and relationships to accessing education, employment and community activities.

We provide personalised support for individuals living with complex mental health conditions, helping them maintain independence, develop confidence and continue living in their own homes and communities. This includes people who have conditions such as:

Schizophrenia
Bipolar disorder
Personality disorders
Depression
Anxiety disorders
Post-traumatic stress disorder (PTSD)
Other complex mental health needs

As a provider of complex care, many of the people we support have complex physical health conditions in addition to their mental health needs.

Our support is tailored to how a condition affects day-to-day life, helping individuals maintain independence, stability and engagement with their community alongside any treatment they may be receiving.

Maintaining Stability and Independence at Home

Many people living with mental health conditions want the same things as everyone else: a safe home, meaningful relationships, a sense of purpose and the ability to make their own choices.

The right support can help individuals:

Establish and maintain daily routines
Build confidence and independence
Access education, employment or volunteering opportunities
Maintain relationships and social connections
Participate in community activities
Achieve personal goals

Rather than taking over, our role is to provide the right level of support while encouraging independence and self-confidence.

Supporting Transitions from Hospital to Home

Leaving an inpatient setting can be a significant milestone. While returning home is often a positive step, it can also bring uncertainty. Re-establishing routines, reconnecting with the community and adapting to day-to-day life can take time.

We provide practical support for individuals transitioning from inpatient mental health services back into their own homes, helping them build confidence and maintain stability during this important period.

Working alongside community mental health teams and wider professionals, our goal is to support successful transitions and help individuals move forward with confidence. This aligns with wider mental health discharge and community-based recovery pathways

Part of a Wider Continuum of Care

As part of Active Care Group, we form part of a wider network of specialist services supporting individuals with complex needs.

While our focus is helping people live independently at home and in the community, some individuals may also benefit from specialist treatment, residential care or supported living at different stages of their journey.

Through the wider group, individuals may be able to access:

Acute and specialist mental health services
Residential care
Supported living
Rehabilitation services
Community-based support

Our role is to work with individuals, families and professionals to identify the most appropriate level of support, ensuring care remains aligned with changing needs and long-term goals.

Our Approach to Mental Health Support at Home

Promoting Stability and Independence
Every support plan is tailored to the individual, their goals and what matters most to them.
Recovery-Focused Approach
Our support focuses on helping people develop confidence, maintain stability and work towards greater independence over time.
Multidisciplinary Working
We work alongside community mental health teams, social workers, case managers and other professionals to ensure support is coordinated and aligned with wider care plans.
Support That Evolves with You
Needs can change over time. Regular reviews help ensure support remains relevant, responsive and tailored to the individual.

What We Can Support With

Every package of care is tailored to the individual, but support may include:

Maintaining daily routines and structure
Medication prompts and support
Attending appointments
Budgeting and household tasks
Community participation
Education, volunteering or employment goals
Building social connections
Developing independent living skills
Transition support following hospital discharge

With the right team in place, home can become a place of progress, confidence and opportunity.

A young man is sat in his wheelchair in a living room, and his support worker is next to him on a brown sofa with a cushion. He is white and has short blonde-brown hair and is wearing a blue polo shirt. She is white and has brown tied up hair and a lilac floral top. The room is painted cream and there is a white framed mirror, brown door, and brown wooden dresser in the background.

My Support Worker encourages me to be myself, and I feel comfortable around her. I can talk to her about anything.

Jamie*

Active Assistance client

Working with Case Managers and Healthcare Professionals

We work in partnership with case managers, clinicians and wider professional teams to deliver structured, high-quality care.

From initial assessment through to ongoing reviews, our focus is on clear communication, coordinated care planning, and achieving the best possible outcomes for every individual.

Make a referral

Frequently Asked Questions

No. We do not provide counselling, psychotherapy or psychiatric treatment directly.

However, we regularly support individuals who receive treatment from mental health professionals and can help them engage with wider services, attend appointments, and maintain the stability and routines that support their recovery.

Yes. Returning home after an inpatient admission can be a significant adjustment. We provide structured support to help individuals rebuild routines, regain confidence, and re-establish independence while living in the community. This type of step-down support is a recognised part of recovery-focused pathways.

For some individuals, yes. With the right level of support in place, many people can continue living in their own homes rather than moving into a more restrictive environment. Support is tailored to the individual's needs and can adapt over time as circumstances change.

Absolutely. Home-based support does not mean treatment or therapeutic input has to stop. Many of the individuals we support continue to receive care from community mental health teams, psychiatrists, psychologists, therapists and other healthcare professionals while living at home.

Our role is to provide the day-to-day support that helps people put treatment plans into practice, maintain routines, attend appointments and work towards their personal goals. Where appropriate, we work alongside wider professionals involved in the individual's care to ensure support is coordinated and aligned with their ongoing treatment and recovery.

Yes. Many of the people we support have mental health conditions alongside other needs, including autism, learning disabilities, acquired brain injuries, physical disabilities, and complex health conditions.

In these situations, support needs to take account of the whole person rather than focusing on a single diagnosis. Our teams work to understand how different needs affect daily life and create a coordinated support plan that reflects the individual's circumstances, goals, and preferences.

Mental health needs can change over time, which is why support should never be static.

Care plans are reviewed regularly and can also be updated following changes in circumstances, wellbeing, personal goals or professional recommendations. This helps ensure support remains relevant, personalised and focused on positive outcomes

While many people can live successfully at home with the right support in place, circumstances can change. As part of the wider Active Care Group, we can work with individuals, families and professionals to explore other options where appropriate, including supported living, residential services or specialist treatment pathways.

This provides continuity and reassurance that support can evolve alongside the individual's needs and circumstances.

Yes. Our services are regulated by the relevant care regulators, including the Care Quality Commission (CQC) in England and the Care Inspectorate Wales (CIW) in Wales.

This provides reassurance that care is delivered within robust clinical, governance and safeguarding frameworks, and is regularly assessed against recognised standards for quality, safety and effectiveness.

Active Assistance is registered for both Personal Care and the Treatment of Disease, Disorder or Injury, reflecting our ability to support individuals with complex health needs as well as day-to-day care requirements.

Your first conversation doesn't need to be a commitment to care.

We will take time to understand your situation, answer any initial questions and discuss the support you may need. From there, we can arrange an assessment and recommend a care plan tailored to the individual.

For many families, that initial conversation provides valuable clarity and reassurance at a time when there can be a lot of uncertainty.

Funding arrangements vary depending on individual circumstances.

Support may be funded privately, through local authority funding, direct payments, NHS pathways or other arrangements. Our team can help explain the options available.