Home Care in North East

In many cases, care can be arranged quickly, particularly following a hospital discharge or urgent change in circumstances. Timing will depend on the level of support required, but our team will always aim to put care in place as efficiently as possible.

Costs vary depending on the level of support required. Visiting care is typically charged hourly, while live-in care is priced weekly. We can provide guidance based on your individual needs.

We provide care across the North East, supporting people across the region’s cities, towns, and rural communities. 

This includes: 

• Home care in Newcastle upon Tyne, including Jesmond and Gosforth 
• Home care in North Tyneside, including Tynemouth and Whitley Bay 
• Home care in Gateshead, Sunderland and South Tyneside 
• Home care in Northumberland, including Ponteland, Darras Hall, Morpeth, Hexham, Corbridge and Alnwick 
• Home care in County Durham, including Durham City, Chester-le-Street and Barnard Castle 
• Home care in Darlington and the Tees Valley, including Yarm and Eaglescliffe 

Yes. Active Assistance specialise in supporting individuals whose needs go beyond standard home care, including those requiring ongoing clinical input, coordinated care packages, or specialist expertise.

This can include situations where care involves multiple elements - such as managing physical health needs alongside cognitive or behavioural changes, or supporting individuals whose needs are evolving following illness, injury or treatment.

Our role is to bring these elements together into a single, well-structured care plan - ensuring support is consistent, safe, and able to adapt over time. Where appropriate, we also work alongside other professionals involved in the individual’s care to maintain a joined-up approach.

Yes. Live-in care is available across the North East, including rural Northumberland and County Durham, where it is often the most reliable way to secure continuous support. A dedicated carer lives in the home and provides around-the-clock support, with clinical oversight from our nursing team. 

Yes. Our services are regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England.

This means our care is regularly assessed against national standards for safety, quality and effectiveness. It also provides reassurance that our teams follow established clinical and governance frameworks when delivering care in the home.

For families, CQC regulation offers an additional level of confidence, particularly when arranging care in more complex or high-dependency situations.

Your first conversation doesn't need to be a commitment to care.

We will take time to understand your situation, answer any initial questions and discuss the support you may need. From there, we can arrange an assessment and recommend a care plan tailored to the individual.

For many families, that initial conversation provides valuable clarity and reassurance at a time when there can be a lot of uncertainty.

Funding arrangements vary depending on individual circumstances.

Care may be funded privately, through an insurance or personal injury settlement, or via NHS or local authority funding pathways. Our team can talk you through the options available and help you understand what may be appropriate in your situation.